Unless a specific product or Service states otherwise in writing at checkout or in a separate agreement, treylewellen.com products and Services carry a standing Thirty (30) Day refund period from the date of purchase (the “Refund Window”).
To request a refund within the Refund Window, contact us at [email protected] and include the email used at checkout, your purchase details, and the product or service name. You may also reach us by phone at +1 314-916-3929.
If your refund request is approved, the refund will be issued to the original payment method used at purchase, subject to your payment processor’s timelines.
We may exclude or modify refund eligibility where permitted by law and disclosed at checkout, including for:
If a physical product is involved and a return is required, we will issue an RMA number and provide return instructions. Returns must include all originally shipped components. Once the return is received and inspected, refunds are typically processed within 7–10 business days (processor timing may vary).
For subscriptions or recurring services, you may cancel at any time per the instructions provided at purchase and/or in your account portal. Cancellation stops future renewals; charges already incurred are subject to the Refund Window and the exceptions above unless otherwise required by law.
We may update this Refund Policy from time to time. The “Effective Date” above reflects the most recent update. Your continued use of our Services after any update becomes effective constitutes acceptance of the updated policy. This Refund Policy is incorporated into and forms part of our Terms of Service.
Trey Lewellen Companies, LLC
4122 Keaton Crossing Blvd., Suite 104
O’Fallon, MO 63368
Phone: +1 314-916-3929
Email: [email protected]
Website: treylewellen.com